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Bundesministerium für Umwelt, Naturschutz und Reaktorsicherheit (German Ministry for the Environment, Environmental Protection, and Reactor Safety)

The Bundesministerium für Umwelt, Naturschutz und Reaktorsicherheit works with tarent-contact. For this purpose, our contact management solution was adapted to the requirements of the Ministry in a targeted manner: here, the focus lies in public relations. Address data individually researched for the customer round off the communication solution.

Decision for tarent-contact

Not only the fact that tarent-contact is already successfully in use at numerous public offices and industrial companies, but also the decision of the Bundesumweltministerium to restructures its address management contributed strongly to the decision for the tarent-contact software solution. The address management system should be able to be used both individually and universally with various access rights. The possible to access existing programs and systems was also important, which meant that the address management system could be integrated seamlessly into the existing application landscape: tarent-contact fulfills these requirements:
With tarent-contact, large distribution lists can be created and managed efficiently with differentiation according to topic. Various target groups are addressed with specific information and materials. Due to the independence from the operating system and office solution use, the communication solution is particularly suited for heterogeneous IT landscapes. Existing programs and systems are no obstacle; the protection of the previously made investments is guaranteed. As a desktop application, tarent-contact is compatible with Windows, Linux, or Mac.

Increased efficiency

tarent-contact is an application for the efficient contact management of large address stocks. In the process, the special adaptation of the software to the requirements of the customer is one of the essential quality features. For the Umweltministerium, the existing version was expanded by special search and selection functions. Within the course of expansion, the user interface was also accordingly adapted. This makes is possible for the customer to select addressees easily in one step. The users of tarent-contact can thus work faster and more effectively.

More than just a software solution

But not only the software alone make tarent-contact a success for the Ministry. To manage contacts successfully, the content has to be just right as well. In an everyday life characterized by a flood of information, it is important for the respective topic to reach the right addressees, whether by phone, post, fax, or e-mail. For the Bundesumweltministerium, tarent GmbH as a service provider also delivered the content: in this case, more than 10,000 individual data sets tailored to the customer were specifically researched and categorized for their later use in tarent-contact. The address, telephone number, and e-mail address were recorded, as well as the title and job of the respective person. In addition, the data was compared with previously existing data material.